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At R&S Laser Technology, we stand by the quality and reliability of our machines. To ensure fairness and clarity for all customers, we maintain the following strict no-return policy:

1. All Sales Are Final – Once a purchase has been made, it cannot be canceled, returned, or exchanged for any reason.
2. No Returns or Exchanges – Due to the nature of our high-performance machinery, we do not accept returns, refunds, or exchanges after the order is placed.
3. Order Confirmation – Before completing your purchase, please review your order details carefully. If you have any questions about specifications, capabilities, or compatibility, we encourage you to contact our team before placing an order.
4. Warranty Coverage – While returns are not accepted, all machines come with a 1-year parts and labor warranty to cover any manufacturer defects or operational issues. If a problem arises, our support team will work with you to resolve it under the terms of our warranty.
5. Damaged or Defective Products – If your machine arrives damaged or defective due to shipping, please notify us within 48 hours of delivery. We will work with the shipping carrier and our support team to determine a resolution.

By completing a purchase with R&S Laser Technology, you acknowledge and agree to this no-return, no-exchange policy.

For any questions or warranty inquiries, please contact our support team.